General conditions of order fulfillment
Credit card payment is carried out through JSC "ALFA-BANK".
VISA, MasterCard, and MIR cards are accepted for payment.
The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and MIR On the principles of confidentiality and security of payment, which uses the most modern methods of verification, encryption and data transmission over closed communication channels. Bank card data is entered on the secure payment page of ALFA-BANK JSC.
On the Bank card data entry page, you will need to enter your Bank card details: card number, cardholder's name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the map itself. The three-digit security code is the three digits on the back of the card.
Then you will be redirected to Your Bank's page to enter the security code that will be sent to you in an SMS. If you do not receive the security code, you should contact the Bank that issued your card.
Cases of refusal to make a payment:
— the Bank card is not intended for making payments over the Internet, as you can find out by contacting Your Bank;
— there are not enough funds to pay with a Bank card. For more information about the availability of funds on your Bank card, please contact the Bank that issued the Bank card;
— Bank card details entered incorrectly;
— your Bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). For more information about the card validity period, please contact the Bank that issued the Bank card;
For payment by Bank card and other issues related to the site, you can contact the following phone numbers: +7 (913) 792 71 49.
The personal information you provide (name, address, phone number, e-mail, Bank card number) is confidential and not subject to disclosure. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.Shipping
2.1. Delivery of products is available only when placing orders by individuals. When ordering a product, the Client has the right to choose the following delivery options:
- Russian Post - free worldwide.
- EMS - $ 41.
2.2. The date and time of delivery depends on the region of delivery according to the conditions of the transport (courier) company and the time required to manufacture the order (including the time for moving the finished product to the place of receipt of the order).